Terms of service

1. Overview

This website is operated by FreshFlowCups. By accessing or purchasing from our site, you agree to the following terms and conditions.

2. Orders & Payments

• We accept major credit cards (Visa, Mastercard), PayPal, Apple Pay, and other payment methods.
• Once an order is placed, it cannot be modified or canceled. Please double-check your details before submitting your order.

3. Returns & Refunds

• If you receive a defective or damaged product, please contact us within 7 days of receipt with photos and order details.
• Due to the nature of our products, returns for non-quality-related reasons are not accepted.
• We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.

4. Customer Responsibilities

• Customers must provide accurate shipping information and ensure they are available to receive their packages.
• Any misuse of our products or violation of laws is strictly prohibited.

5. Disclaimer

• We strive to ensure accurate product descriptions, but slight variations in color and size may occur due to screen differences.
• We are not liable for delays caused by shipping carriers or external factors beyond our control.