Faq

1. How does the UV-C sterilization work?

Our bottle uses innovative, non-toxic, mercury-free UV-C LED technology to eliminate 99.99% of bacteria and viruses. The UV-C light also cleans the inner surfaces of the bottle, keeping it fresh and odor-free. Simply press the button to activate the cleaning cycle, or let the bottle self-clean every 2 hours automatically.

2. How long does it take to purify the water?

The bottle purifies water in under a minute with a simple touch of a button, ensuring you always have clean and safe drinking water.

3. How does the temperature display work?

Our smart bottle features a waterproof LED touch display that shows the exact temperature of the water inside. This feature helps prevent burns by letting you check the temperature before drinking. The display is low-energy consuming, meaning no frequent battery replacements are needed.

4. How does the hydration reminder function work?

Staying hydrated is essential, and our bottle helps by gently reminding you to drink water regularly. It’s a simple yet effective way to keep up with your daily hydration goals.

5. What material is the bottle made of?

Our bottle is made from high-quality stainless steel with double-wall vacuum insulation, making it leakproof, BPA-free, and plastic-free. It keeps beverages cold for up to 30 hours and hot for up to 15 hours.

6. Is the bottle safe to use?

Yes! The bottle cap is designed with a safety deactivation feature to prevent accidental UV-C light exposure when the cap is removed.

7. How do I charge the bottle?

The bottle is powered by a rechargeable lithium battery, which lasts up to 1 month on a full charge. It comes with a USB-C charging port for easy and fast recharging.

8. What is the IP rating of the bottle?

The bottle is rated IP65, meaning it is highly resistant to dust and water splashes, making it durable for daily use.

9. Is the bottle safe for daily use?

Absolutely! Our bottle is 100% BPA-free and plastic-free, ensuring that your water stays pure and uncontaminated.

10. What is your return and refund policy?

We stand by the quality of our products. If you experience any issues, we offer a 30-day hassle-free return policy. For more details, please visit our Returns & Refunds page or contact our support team.

For any other questions, feel free to reach out to our customer support team. We’re happy to help! 💙